FAQ

SHIPPING

All orders are custom printed. Lead time is 14-20 days from the day we receive your order. All orders are made in and ship from the USA.

RETURN POLICY

All items are made to order, therefore all sales are final. We do not accept returns or exchanges.  We encourage you to order a sample or contact us with any questions before you place your order.

SAMPLES

We offer sample swatches that measure 8.5"x11" for every design.  Each sample is $10.00 and includes free shipping.  Please note samples are final sale.  Also, each sample may not show the full repeat or all of the colors in a design.  If this is a concern to you and you have a large project, you might consider ordering one full roll first.

INSTALLATION

Please note, our paper is NOT peel and stick. If you are confident in self installation, go for it, but we recommend professional installation.  We bear no responsibility for any errors made in installation or damage to walls.

CUSTOM

Custom color combinations are possible.  Please reach out to info@thomaspaul.com and let us know more about your project.

TRADE

Please contact us if you are working on a commercial project.  We have the ability to offer a commercial grade substrate for your needs. info@thomaspaul.com